Five Star Dealer,Five Star,Dodge Automobile Dealers
Customer Reviews
Deceitful Salesman - Melvin Arizaga Reviewed by HelloMetro User on
2008-12-31T04:59:00Z
MELVIN ARIZAGA. Stay AWAY from this guy, he's a LIAR! On 23 Dec 08 I received a call from him concerning a Internet inquiry about a 08 Jeep Compass. I had been pre-approved for a $13,999.68 loan from Capital One. There was a stipulation from Cap 1 that the Loan To Trade Value (LTV) could not exceed 90% of the vehicle's NADA. This is fair and pro consumer, but still allows a dealer to make a profit. I explained my constraints to Arizaga and he assured me that he was very familiar with Cap 1. We deal with them all the time. My offer was I wanted to be out the door for no MORE than the total loan amount. He said Merry Xmas, I can do it for $14,000 out the door including tags! We agreed that I would come to the dealership later that day to complete the deal. We spoke several more times throughout the day and I repeated Capital One requirement at least twice during our conversations. I obtained insurance on the vehicle prior to my arrival. When I arrived I test drove the Jeep got all
Not Woman Friendly Reviewed by HelloMetro User on
2008-09-22T08:18:00Z
If you are an empowered woman and plan on purchasing a vehicle, I wouldn't recommend this place. I (female) went in to purchase a Jeep with my husband. I was the person asking questions, completing the financing application, and completing the purchase of the vehicle. However, the people in the store insisted on dealing solely with my husband~~ They would look directly at him, asking him the questions, and call him with information. I found the men who worked here very chauvinistic and would NEVER purchase another vehicle from them again.
I would never return to this Dealership again Reviewed by HelloMetro User on
2006-03-04T08:19:00Z
I went to Orlando Dodge for service on my car. It was under warranty and this dealership was supposedly well rated.
I was given a time frame for the repair, which was totally inaccurate. I waited three hours more than was estimated.
I feel that the service department was trying to add things in to the repair list that were not included in the warranty. I asked them to fix a leak, which ended up costing me $400, even though I had full warranty coverage. It still leaks to this day. I had bad service and poor quality workmanship on the repairs. I was totally unsatisfied.
I would not return here for repairs.
